Once again, Franchise Cloud Solutions will be exhibiting at the National Franchise Convention. We’ll be demonstrating our existing product offerings and unveiling an exciting new one.

As we did last year, we have the pleasure of demonstrating our pillar products.

Franchise Recruiter is helping recruitment teams around the country exceed their targets. In the last year clients have thrown away spreadsheets and migrated from competing systems in order to accelerate their recruitment performance. Having access to leads anywhere, anytime, really helps close those ideal deals more quickly. Reminder tasks and easy-to-read dashboards are just some of the features our customers are enjoying!

The ability to distinguish marketing performance from recruitment performance is a win. But possibly the greatest attraction has been effortless compliance management.

Head Office Operations provides end-to-end capabilities for managing franchisee relationships. Field Managers have been throwing away their spreadsheets and Trello boards and are flocking to the built-in communications, task management, process automation, audits and training features. Finance Managers are saving literally dozens of hours each month by using automated billing management. 

The ability to monitor operational results in real-time right across the franchisee network is a huge win. Knowing that all the important emails and phone calls are permanently logged into a central system creates peace of mind. And never has it been more important to be on top of compliance.

Mobile Services Business Management offers franchisees end-to-end business management for those operating in the trades and mobile services sector. Franchisees are able to communicate, quote, schedule, invoice (from both desktop or mobile devices). Franchisees can also optionally sync financial data with the leading online accounting software Xero.

All packages come with a rich set of existing reports and dashboards while technically proficient managers are able to create their own.

One of the many real-time dashboards helping franchise entrepreneurs make better and more timely decisions

In the year just past, we have invested heavily in both product and service offerings. We launched a complete set of how-to videos with step-by-step instructions aimed at first-time users. We support new implementations with focused online training sessions and have launched a customer service portal to ensure every client maximises productivity out of the gate. 

We’ve been blown away by the warm reception our offerings have had in the marketplace. Do come by our booth to see us demonstrate our existing products together with our newest offering, Franchise Partner Portal.

Franchise Partner Portal

Learning Management – Safety Quiz

Franchise Partner Portal is providing an end-to-end franchise-centric communications platform to support:

• Action Management
• Online Learning
• Communication
• Collaboration
• Intranet with Controlled Document Distribution 

We’re tremendously excited about the Partner Portal as it will help franchisors and franchisees maximise learning and improve overall competitiveness.

Franchise Partner Portal will allow all franchisees to be brought onto the system at a very reasonable cost, while all functions in the Partner Portal are secure and centrally-controlled.

Stay tuned for more news on the capabilities we’re bringing to market. We look forward to seeing you at NFC 2019.

For more information on Franchise Cloud Solutions visit www.franchisecloudsolutions.com or call 1800 227 881.

In the last twelve months, a full 15 of Hire a Hubby’s 45 new franchisees came from leads who first inquired more than 12 months ago. This demonstrates an ability to get up to 30% greater value out of any lead-generation campaign.

Franchise Cloud Solutions have packaged both the ‘know-how’ and the ‘how-to’ so that all clients can similarly benefit.

National Recruitment Director for Hire a Hubby, Manuel Spiteri, tells us how Hire a Hubby developed this approach. “During the 15 years I’ve been recruiting for Hire a Hubby, I’ve noticed that many excellent inquirers are sold on the Hire a Hubby franchise concept, but then realise that the timing isn’t quite right for them or their family. Years later, many of these candidates approached us to talk further. It turns out that things have changed in their life, and they are now ready to commit to the self-employment journey.”

Spiteri continued, “We had to find a reliable way to trigger these discussions. So we turned to our CRM program.”

Hire A Hubby have been big promoters of the benefits of a strong CRM for many years. Spiteri said, “We started sending semi-regular newsletters to our database. Not too often, but often enough. We would highlight the achievements of the franchisees or provide updates on the brand in general, and each time we sent an EDM, it re-birthed a series of old leads.”

This approach has grown into a mature 12-month EDM Content Calendar. The calendar uses a proven formula which last year generated 30% of the FY 18 recruitment result. “Adding another 15 quality franchisees to our team, who we had previously met and screened, has strongly contributed to the increase in the brand’s collective performance,” Spiteri added.

To ensure Franchise Cloud Solutions customers can benefit from this approach, FCS are offering all new and existing customers of the FCS CRM free Content Strategy Consulting and free EDM Setup and Training. This gives our customers both the ‘know-how’ and and the ‘how-to’ to benefit from this approach.

FCS Managing Director, Brendan Green, elaborates. “Recruitment is proving tough across the franchise sector. Using every tool at our disposal to continue to drive growth has never been more important. That’s why we’re working so closely with our clients to help improve their performance.”

Talk to us about how Franchise Cloud Solutions can accelerate your franchise performance today.

Being a franchisor is a demanding undertaking. You’re required to oversee the operations of multiple independently run businesses, while ensuring that each complies with your overall business mission.

As a franchisor, you might find challenges in managing quality control and applying compliance measures across your franchisees. Overcoming these challenges is easily achieved if you’ve got your business data down pat.

If you would like to improve the way you use data to streamline your franchising operations, make sure to read these tips from our MD Brendan Green in his article on the Inside Franchise Business blog.

Franchising is one of the lowest cost and lowest risk ways to sustainably scale a business.

Deciding to franchise is an exciting growth step for a business, which can lead some businesses to jump at the chance to franchise without putting much thought into the challenges that may arise when they do, setting new franchisors off on the wrong foot.

Our MD Brendan Green shares the five common mistakes to avoid when franchising your business in this article on the Inside Small Business blog.

Underperforming franchisees can be hugely detrimental to a franchise. They can be damaging to the franchise brand and reputation, a drain on cash flow and a downright headache for franchisors.

Luckily there are a few ways to deal with performance issues before they get out of hand.

Our MD Brendan Green discusses his top three in this article on the Inside Franchise Business blog.

Franchising has an image problem. In our current culture, where we’ve reached peak entrepreneurship obsession, when it comes to channels for business growth, we’re far more likely to hear about IPOs, venture capital, crowdfunding, mergers and acquisitions, or licensing. Franchising? Decidedly less so.

Somewhere along the line the public mood shifted. Franchising came to be considered a less exciting prospect, quite separate from entrepreneurship. How did this happen?

Our MD Brendan Green discusses his viewpoint on the growth of the ‘franchisepreneur’ in this article on the Inside Franchise Business blog.

Franchising a business is a complex undertaking. Overseeing the day-to-day operations of multiple businesses, all run completely differently yet operating under the same banner, requires systems capable of handling that level of complexity.

At Franchise Cloud Solutions we’ve worked with countless franchisors. What we’ve learnt is that it doesn’t matter which industry a franchisor comes from, typically they will always experience the same pain points and have the same needs from their franchising system.

Our MD Brendan Green discusses his five top tips for what to look for when it comes to selecting a franchising system in this article on the Australian Retailers Association blog.

Check out the full article here.

Franchising is on the rise in Australia. According to the Asia Pacific Centre for Franchising Excellence, the franchise sector grew by $2 billion to $146 billion from 2014 to 2016 alone. There are about 1,200 different franchise systems operating nationally with almost 80,000 franchisees, according to Inside Franchise Business. In fact, franchising is more prevalent in Australia than in many other parts of the world.

The result is that while the threats to retail are keenly felt by the franchising industry, it’s not all bad news. Franchise businesses continues to be highly adaptable and flexible. The key priority for franchisors will be to make sure we’re offering our franchisees the best support possible to enable them to weather the storm. This will allow us to retain franchisees in difficult times, while reaffirming our proposition to potential franchisees.

So, what can we do to help our franchisees navigate through turbulent times? Our MD Brendan Green discusses the three main ways he believes franchisors can support franchisees through uncertain retail conditions in this article on the Australian Retailers Association blog.

Check out the full article here.

Franchising has long been one of the best ways for businesses to quickly yet sustainably scale. It is one of the lowest cost and lowest risk channels for expansion. However, that doesn’t mean there aren’t barriers to entry and continued growth. In many cases these barriers are seriously underestimated – tripping up would-be franchisors.

The good news is that armed with the right knowledge upfront, businesses interested in expanding through franchising or emerging franchisors currently growing their franchisee numbers can overcome these challenges.

In this article in Inside Franchise Business our MD Brendan Green discusses the top five barriers for emerging franchisors and how to overcome them.

Check out the full article here.

We’re thrilled to announce that Hire A Hubby has won two awards at the Franchise Council of Australia (FCA) Excellence in Franchising Awards!

The awards recognise and reward excellence and provide a platform for companies and individuals to showcase the amazing work they are doing in the franchising sector.

Hire A Hubby won the following awards:

Franchise Innovation – This award recognises an individual or group within a system responsible for creating a successful business innovation. We’ve been recognised for our work developing our end-to-end franchising system, Franchise Cloud Solutions.

Excellence in Marketing – This award is for excellence in strategy and execution of a marketing program within a franchise system.

Hire a Hubby was also a finalist in the following national categories:

Australian Established Franchisor of the Year – This award is for excellence in franchising practice by an established franchise system that has been franchising its brand for more than five years.

Franchisor Social Responsibility – This award recognises a franchisor’s outstanding commitment and contribution to regional, national and global communities and the natural environment. We’ve been recognised for our work supporting the Prostate Cancer Foundation and the excellent work our hubbies giving back to their local communities.

Well done to everyone at Hire A Hubby and Franchise Cloud Solutions!