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Help & Support

Knowledge When You Need It,
To Empower Your Whole Team

Rapidly access product help & support for self-paced and just-in-time training, online help and service

Help Yourself With Comprehensive Online Videos And Documents

More than 100 video tutorials and step-by-step user guides to help you get things done faster.
For Franchisees

Everything a franchisee needs to take control of their business

Business Management User Guide
Click here to view online
Download User Guide
For Franchise Recruiter

The franchise sales guide

Franchise Recruiter User Guide

Click here to view online
Download User Guide
For Franchise Recruiter

Technical detail for administrators

Franchise Recruiter Administration Guide
Click here to view online
Download User Guide
For Franchise Ops

Comprehensive head office management

Operations Management User Guide
Click here to view online
Download User Guide
For Franchise Ops

Franchise finance efficiency

Finance Management User Guide
Click here to view online
Download User Guide
For Franchise Ops

Technical detail for administrators

Operations Management Administration Guide
Click here to view online
Download User Guide

Option Guide

SMS Management Administration Guide
Click here to view online
Download User Guide

Get fast & friendly product support

Checked the guide and still need a hand? We’re only too glad to help.

Please log any support request with our service desk.

Request Support