Understanding payments and credit notes

Finance Management allows you to record franchisee payments against invoices. You can also offer discounts and allocate payments using Credit Notes and Credit Allocations.

Finance Management can optionally integrate with the Xero accounting software.

Using Credit Notes with Financial Integration

If you have chosen to use financial integration with Xero (and have created an active connection to Xero) we recommend:

Do what	Where	Next action
Create invoice	Finance Management	Invoices created in Finance Management are automatically and instantly sent to Xero.
Create credit note	Finance Management	Credit notes created in Finance Management are automatically and instantly sent to Xero.
Allocate credit to invoice	Xero	Allocations will be pulled back to Finance Management within 15 minutes, OR For instant update, from the invoice in Finance Management, press Pull from Financial System.

Do what

Where

Next action

Create invoice

Finance Management

Invoices created in Finance Management are automatically and instantly sent to Xero.

Create credit note

Finance Management

Credit notes created in Finance Management are automatically and instantly sent to Xero.

Allocate credit to invoice

Xero

Allocations will be pulled back to Finance Management within 15 minutes, OR

For instant update, from the invoice in Finance Management, press Pull from Financial System.

Using Credit Notes in Finance Management

If you elect to not use Financial Integration, you can enter create invoices, enter payments, create credit notes and allocate credit to invoices all in Finance Management.